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Home > Knowledgebase > Hosting Control Panel > End User > How do I create an FTP account? 20 Sep 2019
How do I create an FTP account?
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Flash Tutorial:

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1. Login to Helm. Click on the domains icon.

2. Select the domain you want to add an FTP account to.

3. Click the FTP Accounts icon

4. Click add new

5. Create username and password, then click SAVE
Note: In this example we granted access to the wwwroot portion of the file. You can force the ftp account to only go to a certain folder and its subfolders by changing the ftp folder respectively.

Further Assistance: Please submit a support ticket by emailing Include your helm username, ftp username, password, and domain. Also, please include any specfic error message / problem you are experiencing.
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Additional Information
Article ID: 90
Author: Tech Support
Created On: 15 Dec 2004
Views: 24790

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