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1/10/26 12:24PM EST
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An email vendor security update which was applied late last night seems to be experiencing issues. Currently only webmail is affected. Other email services and protocols such as POP3, IMAP, and SMTP remain operational. Incoming and outgoing email delivery will continue to function normally. The only difference is being able to login, send, receive,etc. using the webmail feature. We are currently working on restoring webmail services and will update this post with any progress. We apologize for any inconvenience this may cause and thank you for your patience and understanding.
Sincerely,
EasyASP Team.
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1/11/26 1:30AM EST
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We are still working with our email services vendor on resolving this webmail issue, we don't yet have an estimate on resolution, more updates to come.
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1/11/26 11AM EST
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Work with our email services vendor on resolving this webmail issue continues, we don't yet have an estimate on resolution, more updates to come.
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1/12/26 12:15AM EST
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We are running one last thorough scan on the updated systems. Scans can take some time due to the amount of data stored on the servers. As soon as these scans are complete and come back with no negative results we can then expect webmail to be available shortly after that. Thanks again for your patience and understanding.
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1/12/26 7AM EST
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The scan is still ongoing. We will post an update once that is complete with the results. As mentioned previously, if there are no negative results then webmail will be operational soon after.
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1/12/26 11:45AM EST
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Scan is now complete, just a few more small details to confirm. We expect webmail to be available soon. We will need to reboot all email servers which will temporarily affect pop3, imap, and smtp traffic.
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1/12/26 12PM EST
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All email servers and their webmail, pop3, smtp, and imap services are now available. We will continue to monitor these services and take appropriate actions if necessary. Thank you for your patience and understanding.