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Home > Knowledgebase > How do I publish and edit my site in live mode via MS FrontPage? 20 Sep 2019
How do I publish and edit my site in live mode via MS FrontPage?
Flash Tutorial:

Click Here

NOTE: If we have FrontPage Extensions installed on the server for your account, DO NOT publish your site via FTP. FTPing will cause your permissions to get corrupted.
1. Open our web in live mode. This means we are working directly with the files on the server, and the changes we make will be seen instantly by your visitors.

2. Open the web on our local computer that we wish to publish

3. Remember not to select your web on your local computer. To publish in live mode, you must select the remote files on the server by clicking the web folders icon

4. Open the Web. If you do not have the web available, type in (Open). You may have to use the temporary address provided in the welcome email, if you have not yet updated your name servers.

5. Click the private folder then open

6. To see the files on your server click the folder icon on the left of the screen

7. Select the file you wish to modify

8. Once the file is open you may make any changes you wish, DO NOT FORGET TO SAVE THEM
9. After saving refresh the page and the changes will show instantly
Very Important:

You must have MS FrontPage extensions installed in order to publish via MS FrontPage. Click here for instructions on how to add MS FrontPage extensions to your account.

Also, if you are using MS FrontPage, do NOT connect or publish to using an FTP program other than FrontPage. You will most likely corrupt the FrontPage extensions, thus requiring us to delete and re-add the extensions.

Username / Password:

To find out your FrontPage username (will be something_fp):

  1. Login to the helm control panel.
  2. Click domains
  3. Click your domain
  4. Click FrontPage Extensions
  5. The username will have an _fp: (this is your FrontPage username)

To find out your FP password:

  1. Simply type in a new password for password and confirm password
  2. Click save
  3. This process may take a few minutes, especially if your site is large as FrontPage needs to reset the permissions and password on every page of your site.
Further Assistance: Please submit a support ticket by emailing Include your helm username, domain, FrontPage username, and FrontPage password. Also, please include the specific error message / problem you are experiencing.
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Related Topics
What are FrontPage Extensions ?

How do I publish my site using HTTP in MS FrontPage?

How do I publish my site using FTP in MS FrontPage?

How do I add MS Frontpage Extensions?

Additional Information
Article ID: 156
Author: Tech Support
Created On: 21 Dec 2004
Edited On: 22 Dec 2004
Edited By: Tech Support
Views: 11029

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